Last updated: November 30, 2024
1. Introduction
Welcome to TopInTownStore.com (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.topintownstore.com and use our services.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you place an order:
- Full Name
- Phone Number
- Shipping Address
- WhatsApp Number (for order processing)
2.2 Automatically Collected Information
Through Google Analytics, we automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral sources
- Other standard web log information
3. How We Use Your Information
We use your personal information for:
- Processing and fulfilling your orders
- Communicating with you via WhatsApp regarding your order status
- Delivering products to your specified address
- Sending necessary service communications
- Improving our website and services
- Analyzing website traffic through Google Analytics
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- WhatsApp Business Platform for order processing
- Google Analytics for website analysis
- Delivery partners for order fulfillment
- Legal authorities when required by law
We do not sell, trade, or rent your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
6.1 WhatsApp Business
We use WhatsApp Business for order processing. Your usage of WhatsApp is subject to WhatsApp’s own Privacy Policy and Terms of Service.
6.2 Google Analytics
We use Google Analytics to analyze website traffic. Google Analytics may collect and process data according to their privacy policy.
7. Your Rights
Under Indian law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
- File complaints with relevant authorities
8. Data Retention
We retain your personal information for as long as necessary to:
- Process your orders
- Maintain business records
- Comply with legal requirements
- Resolve disputes
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
11. Contact Us
For questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- WhatsApp: +91 9741560008
- Address: Top In Town Hypermarket, Whitefield, Bengaluru.